"From: Tommy & Karrie Wansley"
This was our second vehicle purchased from Berglund, and we are extremely pleased with the service we received. We looked online and it wasn't long before Will called us. Will gave us a very reasonable trade-in for our SUV, and we couldn't be happier with the outcome! Thanks!!
2007 Ford Edge,Will Hall and Berglund's Internet Department
"From: Jeffrey Brown"
The service at Berglund is excellent. Will helped me get the vehicle I wanted at a price I could afford. Everyone at Berglund Mazda in Salem was very nice to deal with. Thank you!
2010 Mazda Speed3,Will Hall and the Internet Department
"From: Jason Ferguson"
Will Hall and Ricky Collins Jr. made my experience buying a new Mazda an easy and stress-free process. I came in with an idea of what make, model and budget I needed and they exceeded my expectations.
2010 Mazda 6 Grand Tourning,Will Hall & Ricky Collins
"From: C. Haxton"
This has been a surprisingly pleasant and low-key purchasing experience, beginning with my initial looks and test drive a week ago. Ricky Collins has been a pleasure to work with-knowledgeable, helpful, spent all the time I needed in checking out the Mazda 3. He even arranged to order the model in the color I wanted and get a different set of headrests to make my new car more comfortable for my arthritic neck! Will, the internet manager, has been terrific, and all the sales staff are helpful. I feel that I received a fair deal and good service so far. At this point, I would recommend this dealership to anyone seeking to buy a new Mazda.
Mazda 3 Sport Hatchback,Berglund Mazda Sales and the Internet Team
"From: Facebook (Felicia Chang)"
Felicia Chang
Jon McMahon is the
McMAN. He's the internet sales guy, so ask for a quote on the Mazda
website. He got back to me SO fast and he answered all my questions
insanely fast.
He makes shopping for a car a lot of fun (he's
HILARIOUS) but he's really informative too. He even stayed late to help
me through the sale from beginning
to end (so did the business center guy who happily answered any
questions i had and went through my contract thoroughly... sorry, i
don't remember your name)
Besides just Jon, everyone there was
super friendly and i felt no pressure at all to make a decision.. trust
me, it took a while.. AND the next day when i decided to increase my
down payment rather than trading in my car, they had my contract
rewritten by lunch time, where Jon (again going above and beyond)
followed me in my old car to my house...
You guys are all great and I would highly recommend your services.
PLUS my car is AAAAAAAAWESOME!!
ZOOM ZOOM
Berglund's Internet Department,CX7
"From: Sam Miller Salem, VA"
I have visited your parts and service several times in the past couple
of years w/ my car as well as cars belonging to other family members.
Each time your employees have shown a kindness that you seldom find in
America today. It happened again today. I'm sorry that I didn't get the
gentleman's name so I could brag about how nice he was. I have a Ford
Freestar van and the driver's side window was getting stuck. Your
service rep was working on another car outside when I asked him a
question about my problem. He asked me to pull my car over close to the
car he was working on and when I did he did a couple of magical things
to my window and it was fixed. He must have recognized my look of
astonishment at him laying hands on my car and healing it. He smiled
and said "It's Fixed, have a great day." As I said, this is not the 1st
time I have received such great service at your dealership. I just want
you all to know I am proud to say we have a Berglund in Salem and they
are all great!!!
Sam Miller
Salem, Va.
Service Steps Up Again,Berglund Ford Mazda Service Department
"From: Cheryl Payne"
Prompt! There was no time wasted. Impressed with the knowledge of the vehicle. Took the time to describe all safety features. Enjoyable experience from a knowledgeable salesman.
Mazda 3,Berglund Internet Department
"From: Ben Gotow"
Berglund gave me a great deal on a new 4-door Mazda 3. The service was great, and they have a huge selection to choose from!
White 4-door Mazda 3,Berglund Internet Department
"From: Shirley Lawson"
Staff was quite friendly, helpful and willing to go the extra mile for complete customer satisfaction.
2003 Pontiac Sunfire,Chris Kwaramba Sales Consultant
"From: Larry Walker"
Knowledgeable and attentive sales person.
2010 Mazda CX9,Ricky Collins Mazda Sales Consultant
"From: Jeffrey Brown"
The service at Berglund is excellent. Will helped me get the vehicle I wanted at a price I could afford. Everyone at Berglund Mazda in Salem was very nice to deal with. Thank you!
2010 Mazda Speed3,Will Hall and the Internet Department
"From: James F. Fisher"
We have dealt with George Shropshire in buying 2 cars now and are planning to buy a pickup soon. George is a very friendly, patient and knowledgeable salesman. The best we have ever dealt with. We know that we can believe him when he tells us something.
2010 Ford Taurus,George Shropshire
"Catherine "
Staff was professional and patience was shown to someone who has only done this once in her life. They were all nice and very terrific.
1997 Ford Crown Victoria,Calvin Stegall & Chris Kwaramba
"Richie Thacker"
Richie was very determined to find a car for David. He worked this deal for a week. We would recommend his service to others. We'll return with future deals as long as others will be as great as Richie. Pleasure doing business with him and your company.
From: David Winston,2009 Chevrolet Impala
